Shipping Policy

At Crafty Zone, we understand that timely and reliable delivery is crucial for your business. As your trusted B2B partner for kids’ stationery, gifts, and creative supplies, we are committed to ensuring your bulk orders reach you safely and on time — no matter where you are in India.

Order Processing

  • All orders are processed within 1–3 business days of payment confirmation.

  • You will receive an order confirmation email with details once your order is placed.

  • Bulk or customized orders may take additional time, and our team will notify you accordingly.

Shipping Methods

We ship through trusted and reputed courier partners such as:

  • Delivery

  • DTDC

  • Blue Dart

  • India Post

  • Regional logistics providers (depending on pin code)

Shipping Coverage

We currently ship across India, including major cities, towns, and rural pin codes.

International shipping is not available at this time.

Shipping Charges

  • Shipping charges are calculated based on weight, volume, and destination.

  • Final shipping cost is displayed during checkout or communicated at the time of order confirmation.

  • We may offer free shipping or discounts on large orders as part of promotional offers or specific deals.

Delivery Time Estimates

  • Metro Cities: 3–6 business days

  • Tier 2 & Tier 3 Cities: 5–8 business days

  • Remote Areas: 7–10 business days

Please note: Delivery timelines are estimates and may vary due to weather, holidays, or courier delays.

Tracking & Updates

Once your order is shipped, you will receive:

  • A tracking ID

  • Courier partner information

  • Estimated delivery date

You can track your shipment in real-time through the provided link or contact our support team for assistance.

Damaged or Missing Items

Include your order number and clear photos of the issue.

We’ll arrange for a resolution — whether it’s a replacement, credit, or refund — as per our return policy.

Important Notes

  • Orders are shipped only after full payment is received.

  • We are not responsible for delays caused by courier partners, strikes, or natural events.

  • Ensure the shipping address and contact details are accurate during checkout to avoid delays or return-to-origin issues.

Questions or Help?

Our team is always here to help with shipping queries, bulk logistics, or special delivery requests.

Crafty Zone — Fast, Reliable, and Trusted Wholesale Shipping Across India!