Privacy Policy

At Crafty Zone, we value the trust of our partners, customers, and visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, services, or communication channels. By using our website, you agree to the practices described in this policy.

Who We Are

Crafty Zone is the wholesale wing of Crafty Cuddle, offering a wide range of kids’ stationery, return gifts, classroom supplies, and creative kits for retailers, schools, event planners, and resellers. Our website is designed to support B2B bulk buying with low MOQs, fast shipping, and personalized service.

Information We Collect

We may collect the following types of information when you visit or interact with our website:

  • Personal Information: Name, email address, phone number, business name, and billing/shipping address

  • Order Details: Product preferences, quantity, and payment method

  • Technical Information: IP address, browser type, pages visited, and device data

  • Communication: Emails, messages, or inquiries sent to our support team

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders efficiently

  • Communicate order updates, offers, and support

  • Improve our website’s performance and user experience

  • Send relevant promotional materials or newsletters (only if opted in)

  • Comply with legal, tax, and regulatory requirements

Data Security

We take reasonable measures to protect your personal and business information from unauthorized access, misuse, or loss. Our systems are secured using industry-standard encryption and security protocols.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share necessary information with:

  • Logistics partners (for delivery purposes)

  • Payment processors (for transaction completion)

  • Legal or regulatory bodies (if required by law)

Cookies & Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website performance. You can control cookie preferences in your browser settings.

Your Rights

As a user, you have the right to:

  • Access the personal information we store

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To request any of the above, contact us using the details below.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to reach out: